Return
We want you to be completely satisfied with your purchase from Killa Dinks. If for any reason you are not satisfied, we offer a hassle-free refund policy. Please review the following guidelines:
1. Returns Accepted for 30 Days : You have up to 30 days from the date of purchase to initiate a return. If 30 days have gone by since your purchase, unfortunately, we cannot offer you a refund.
2. Free Return Shipping : We provide free return shipping for all eligible returns within the specified return period. To initiate a return, please contact our customer service team, and they will provide you with a prepaid shipping label.
3. No Restocking Fee : We do not charge any restocking fees for returns. You will receive a full refund of the purchase price.
4. No Final Sale Items : Please note that final sale items are not eligible for returns or refunds. Final sale items are clearly marked on our website and cannot be exchanged or refunded.
To request a return or if you have any questions regarding our refund policy, please contact our customer service team at killadinks@gmail.com. Our team will be happy to assist you and provide further instructions.
Please ensure that returned items are in their original condition, unused, and with all tags and packaging intact. We reserve the right to refuse returns if the product does not meet these conditions.
Once your return is received and inspected, we will send you an email notification regarding the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your card issuer's policies.
Please note that it may take some time for the refunded amount to be reflected in your account, depending on your bank or credit card company.
If you have any further questions or concerns about our refund policy, please do not hesitate to contact us. Your satisfaction is our top priority, and we will do our best to assist you.